Privacy Policy

1.1. This Privacy Policy explains how Milhaus collects, uses, shares, and protects personal data when you visit the website, create an account, submit a listing or business profile, or otherwise use Milhaus's services.

1.2. The data controller responsible for this processing is Charles Edward Adam, trading as Milhaus, Adam's Sales Co., Military Sales, Robert Bosch Str. 6, 71101 Schönaich, Germany. Contact: info@milhaus.de, phone 0173 2966536. See the Impressum for the full legal notice.

1.3. This policy should be read alongside the Milhaus Terms and Conditions of Use, which it is referenced from (section 19).

2.2. Listing and business content: any content you submit in a rental, car, item, or business listing — including photos, descriptions, prices, and contact details you choose to show publicly.

2.3. Business consent verification data: if a business profile is submitted (by its owner or someone acting on their behalf), we keep a dated record of the consent process — the business's own email address, the IP address used to confirm or decline, the confirmation method (email link, a signed paper form, or a recorded verbal yes), and any note Charlie records. This exists specifically to prove, if ever disputed, that the actual business owner agreed to being listed — see section 8 for how long this is kept.

2.4. Payment data: if you pay for a listing or subscription, payment is handled directly by Stripe, our payment processor — Milhaus does not receive or store your full card details.

2.5. Communications: if you report a listing, contact us, or request your rights under this policy, we keep the content of that communication and the email address you sent it from.

2.6. Technical and usage data: your IP address is processed transiently by our hosting infrastructure (standard for any website) and, separately, by error-monitoring software when something breaks (see section 5). Aggregated, privacy-focused analytics (page views, not individual tracking) only run if you accept the cookie banner shown on your first visit.

4.1. Milhaus shows a cookie consent banner on your first visit. Until you accept it, no analytics cookies are set and no analytics tracking runs.

4.2. If you accept, we use Vercel Analytics, a privacy-focused analytics service that measures aggregate page views and traffic patterns without building an individual profile of you or using cross-site tracking identifiers.

4.3. Declining the banner does not affect your ability to use Milhaus — accounts, listings, browsing, and payments all work the same either way.

4.4. Essential, strictly-necessary cookies (for example, keeping you signed in) are used regardless of this choice, since the site cannot function as a marketplace without them.

5.1. Milhaus uses Sentry to automatically detect and diagnose software errors, so problems can be found and fixed quickly.

5.2. This runs independently of the cookie banner above — we treat keeping the site working reliably as a legitimate interest, not a marketing or tracking activity.

5.3. Error reports are configured to minimize personal data: request cookies and authorization headers are stripped before a report is sent, and known-sensitive breadcrumbs (such as data typed into forms) are removed. Sentry does not receive your IP address by default.

6.2. We do not sell personal data, and we do not share it with advertisers for their own marketing purposes.

6.3. We may disclose data where required by law, to establish or defend a legal claim, or to protect the rights, safety, or property of Milhaus or others.

7.1. Supabase hosts Milhaus's database and storage in the United Kingdom. The United Kingdom is not an EU member state, but the European Commission has recognised it as providing an adequate level of data protection (a UK adequacy decision), so data can be transferred there without additional safeguards.

7.2. Stripe, Resend, Vercel, and Sentry may process data in other countries, including the United States, under their own applicable data transfer safeguards (such as Standard Contractual Clauses). Each provider's own privacy policy has further detail on this.

8.1. Account and profile data is kept for as long as your account exists, and deleted when you delete your account (see section 9).

8.2. Listings are kept while active, and for a limited period after being marked rented/sold or archived, to support your own records and any dispute handling — after which they're removed in the ordinary course of account or content cleanup.

8.3. Business consent verification records (section 2.3) are kept even after the related business listing or account is deleted, specifically to preserve evidence that consent was properly obtained — this is a deliberate exception to immediate deletion, made to protect both the business owner and Milhaus in the event of a later dispute about whether a listing was authorized.

8.4. Payment records are kept by Stripe for as long as required by applicable financial and tax law.

9.2. You can download a copy of everything Milhaus holds about you at any time from your profile page (My Listings → Download your data) — your profile, listings, favorites, business profiles, reports you've filed, and cart items, as a single file.

9.3. You can delete your own account at any time from the same page (My Listings → Danger zone) — this permanently removes your profile, listings, favorites, and business profiles, with the one exception described in section 8.3.

9.4. For anything else — correcting something you can't edit yourself, or any other request under section 9.1 — email info@milhaus.de. We will respond within one month, as required by the GDPR.

10.1. Milhaus is not directed at children, and we do not knowingly collect personal data from anyone under 16. If you believe a child has provided us with personal data, contact info@milhaus.de and we will remove it.

11.1. We may update this policy as our services, processors, or legal obligations change. A revised version will be published here with an updated effective date.

12.1. Questions about this policy, or requests relating to your data, can be sent to info@milhaus.de.